Customer Service

Questions about an order, a delivery or a return are answered by email.

Before you write

Having your order number to hand makes everything faster. It is in the confirmation email we sent when the order was placed.

What we can help with

• Where an order has got to
• Changing a delivery address before despatch
• Damaged, faulty or incorrect items
• Returns and refunds
• Questions about a church's store

For churches

If you represent a church and want to open a store, contact us and we will take you through verification.